Nanettelepore.com will be happy to repair any items purchased from our online shop that results from a manufacturing defect. However, we cannot process repairs for merchandise defective as a result of normal wear and tear.
If you have purchased your Nanette Lepore merchandise from a specialty store, department store or a Nanette Lepore boutique , then you must return the merchandise directly to the place of purchase.
Please note, that Nanettelepore.com is not responsible for any damages incurred during the dry cleaning process. It is the responsibility of the owner and dry cleaner to follow the care instructions provided on the care label attached to each garment.
Items purchased at department stores, Nanette Lepore boutiques, or at any other stores selling Nanette Lepore merchandise may not be returned to nanettelepore.com.
Exchange and return policies are subject to change without notice.
Still have questions? Customer service can be reached Monday - Friday between 9 AM - 6PM EST at 1(844) 842-1498 or by e-mail at firstname.lastname@example.org